Getting in touch
Our Operations Centre is staffed by experienced staff. And it’s open 24 hours a day, 365 days a year. The number to call is 1800 209 3200.
Please note that the 24x7 Roadside Assistance number would change to 1800 103 8544 with effect January 1, 2015.
When you call, we’ll ask you for:
- Your name
- Your location
- Your registration number or Vehicle Identification Number (VIN)
- A brief description of the incident
- A contact telephone number
If your car has been involved in an accident, we’ll also ask you to describe the damage and tell us the details of anyone else involved.
Terms and Conditions
The Jaguar Assistance number is accessible only within India. The availability of this number is subject to the availability of the telecom network at the location of breakdown. Please note that all calls to Jaguar Roadside Assistance are recorded to help us check anything that’s unclear or incomplete. Recordings may also be used for training.
Roadside Repairs includes only those incidents that can be fixed at the location of breakdown. Incase roadside repair is not possible; your vehicle will be towed to the nearest, Jaguar Authorised Service Centre. To ensure that an optimum solution is provided, we reserve the right to determine the best way to carry out the repairs to your vehicle.
In case of an accident, you may opt for towing services provided under Jaguar Assistance. The same can only be availed on chargeable basis.
In case of Onward Journey, we reserve the right to determine the alternate vehicle provided to you basis the availability of cars at the location of breakdown. This service can be availed only to travel to an immediate destination e.g. home or nearest accommodation.
Jaguar Assistance is currently not available in Andaman & Nicobar Islands, Lakshwadeep, North East of India and Jammu & Kashmir.
Financial limitations may apply in some cases - for details, please see your Warranty Benefits handbook.
Contact your nearest Dealer for further details.