1. ACTIVATE YOUR INCONTROL ACCOUNT

To enable your Jaguar’s connected services and subscriptions, you will first need to activate your InControl account. If you have purchased a new Jaguar, we recommend contacting your Retailer to assist with the activation process.

PURCHASED AN APPROVED USED JAGUAR? 

Follow the simple self-registration process below. 

 

Please note, if the Optimised Jaguar Assistance button (spanner icon) is illuminated in the overhead console, contact your Retailer for assistance. 

PURCHASED AN APPROVED USED JAGUAR? 

Follow the simple self-registration process below. 

 

Please note, if the Optimised Jaguar Assistance button (spanner icon) is illuminated in the overhead console, contact your Retailer for assistance. 

INCONTROL REGISTRATION

JDX car email notification on mobile

RETAILER REGISTRATION

Once your Retailer begins your InControl registration process, you will receive an email link  to complete your activation.

 

If you have not received the activation email from your Retailer, please check your Spam folder.

JDX car application in device

SELF-REGISTRATION

If you have purchased a used Jaguar, or your Retailer has not registered you for an account, please follow the link below.

 

Before you start, please make sure your Jaguar is parked in an area with good network coverage, and you have the registration number and VIN to hand. 

CHECK ACTIVATION IS COMPLETE

Once you have successfully completed InControl setup, your active services will be confirmed by email.

 

Next time you start up your vehicle, the lights on the SOS Emergency Call and Optimised Jaguar Assistance buttons should be illuminated.

CHECK ACTIVATION IS COMPLETE

Once you have successfully completed InControl setup, your active services will be confirmed by email.

 

Next time you start up your vehicle, the lights on the SOS Emergency Call and Optimised Jaguar Assistance buttons should be illuminated.

2. SET UP YOUR CONNECTIVITY

Insert SIM Illustration

INSTALL SIM CARD

Depending on your system, your SIM card should be inserted into the slot marked ‘SIM’ or ‘MICRO SIM’ in the centre console. Ensure the SIM is fully inserted with the gold connectors facing upwards.

connect to data

CONNECT TO DATA

Turn on mobile data - Once installed, go to the settings icon in any screen > All settings > Features > Connectivity > Mobile Data ON. 

 

Establish connectivity - Your touchscreen will now display a 4G or Wi-Fi icon. Please note, it may take up to two minutes for your screen to display ‘Reading SIM’ under ‘Mobile Data’.

3. SET UP YOUR NAVIGATION SERVICES

When you first use navigation, you will be prompted to create your profile and account. This allows you to save favourite destinations and previous journeys, as well as enable additional connected navigation features.

Account Illustration

CREATE A PROFILE

Once you have named your profile, you will be prompted to scroll to the bottom of the page. You now have a choice to ‘Turn on all features’ – these include historic traffic patterns and real time traffic information – or ‘Continue offline’ to disable all connected navigation features. A profile is required to allow more than one user of the navigation system. At least one profile must be created to use the system.

Account created Illustration

CREATE AN ACCOUNT

Once your profile has been created, you can create an account by selecting ‘Sign in’ on the main navigation screen. You will be prompted to accept the ‘Navigation Terms and Conditions’, which you can access by typing the given URL into your browser. 

 

A navigation account allows you to download the latest map updates and share places of interest and your ETA with friends and family. You’ll also be able to send destinations direct to your vehicle via the InControl Route Planner app or website.

4. SYNC YOUR DEVICES AND APPS

Jaguar infotainment touch screen display

CONNECT TO YOUR PHONE WITH BLUETOOTH

Bluetooth technology allows you to remotely connect a compatible mobile phone and its apps to your Jaguar. The device can then be controlled via voice activation, the steering wheel or touchscreen.

 

For detailed information on how to pair your phone’s bluetooth, please visit our dedicated Connectivity centre.

Jaguar infotainment touch screen display

CONNECT TO APPLE CARPLAY OR ANDROID AUTO

With your vehicle’s inclusive Smartphone Pack, you can use your apps conveniently using Apple CarPlayTM 1 and Android AutoTM 2.

 

Simply connect your device to your touchscreen using Bluetooth or a certified USB cable.

 

For Apple CarPlayTM 1, please ensure you have the latest version of iOS installed and Siri ® enabled on your iPhone. For Android AutoTM 2, ensure you have the latest Android Auto app installed and Google voice assistant enabled on your Google device.

MONITOR YOUR VEHICLE REMOTELY

Monitor your Jaguar’s security, health and status from your smartphone with the Remote app. If you have registered for Secure Tracker, you’ll need Remote app to receive theft alerts.

 

Please note, Remote app* features can only be used once you have activated your InControl account via My Jaguar Incontrol website.

MONITOR YOUR VEHICLE REMOTELY

Monitor your Jaguar’s security, health and status from your smartphone with the Remote app. If you have registered for Secure Tracker, you’ll need Remote app to receive theft alerts.

 

Please note, Remote app* features can only be used once you have activated your InControl account via My Jaguar Incontrol website.

MAKE THE MOST OF YOUR JAGUAR INFOTAINMENT

Log in screen

MANAGE YOUR SUBSCRIPTIONS

Get quick access to the details of your current InControl subscription.

Infotainment touch screen display of Jaguar

INCONTROL ROUTE PLANNER WEBSITE

InControl Route Planner allows you to plan your routes and save destinations and places. When Pro Services is fitted as part of your InControl package, you can access these routes later from your car.

Unidentified beautiful young model standing beside Jaguar F-Pace car

INCONTROL ROUTE PLANNER APP

Extend the journey planning capabilities of your Touch Pro Navigation System with Route Planner’s public transport or walking directions for your smartphone.

InControl features, options, third party services and their availability remain market dependent – check with your Jaguar Retailer for local market availability and full terms. Certain features come with a subscription which will require further renewal after the initial term advised by your Retailer. Mobile network connectivity cannot be guaranteed in all locations. Information and images displayed in relation to the InControl technology, including screens or sequences, are subject to software updates, version control and other system/visual changes depending on options selected. 

 

Optional features and their availability may differ by vehicle specification (model and powertrain), or require the installation of other features in order to be fitted. Please contact your local Retailer for more details, or configure your vehicle online.

 

In car features should be used by drivers only when safe to do so. Drivers must ensure they are in full control of the vehicle at all times. 

 

Compatible smartphones only. 

 

1Apple CarPlayTM is a Trademark of Apple Inc. Apple Inc end-user terms may apply.

Your car is prepared for Apple CarPlay. The services offered by Apple CarPlay depend on feature availability in your country, please see https://www.apple.com/in/ios/feature-availability/#apple-carplay for more information 

 

2Android Auto is a trademark of Google LLC. 

Your car is prepared for Android Auto. The services offered by Android Auto depends on feature availability in your country, please see https://www.android.com/auto/ for more information. 

 

3Not all live apps are available for all vehicles, please check with your Retailer. 

 

4Available to download via the Apple App Store or Google Play for most Android and Apple iOS smartphones. Jaguar Remote App requires network connectivity, a compatible smartphone, an InControl account and a Remote subscription. To continue using the relevant feature after its initial subscription period, you will need to renew your subscription and pay the applicable renewal charges.